Thanks for visiting Biti! We, at Biti take your privacy very seriously.
use and share the information you provide when you visit our Site and/or purchase a Product on our Site,
when you use our Parents app or when your child uses the Biti Kids app, all collectively the “Services”.
Our current Product, the Biti Kids app, has been designed to allow children to play, grow and love in
an inspiring and safe environment. Our Parents app allows parents/guardians to set up accounts for their
children to use with Biti Kids app (the “ Child’s Account”). Parents/guardians can, through the Parents
app, manage contents, share family moments and receive insightful feedback about their children. This
we collect from your child’s use of our Services and how we share that information.
Information, the steps you can take to access this information and to request, correct or delete it.
Biti will not collect, use or disclose your personal information other than in compliance with this
By using and accessing our Site or our Apps, or voluntarily providing your information to us, you signify
570 Carvalha Street, Leiria 2400-441
The words “Biti”, “we”, “ us” or “our”, refer to GETBITI, Ltd. a Portuguese Corporation as well as its
parent, subsidiaries and successors worldwide.
Any reference to our “Site”, shall mean to the website located at https://www.getbiti.com, Biti Parents
app and Biti Kids app.
When we say “you”, we are referring to any visitor of our Site and/or any user purchasing a Product on
When we say “Product(s)”, we are referring to all products that you can buy online on our Site.
When we say “Services”, we are referring to your use of our Site, our Apps that you install on any type
of device and our Products.
Any reference to “Personal Information” shall mean any information that can be used to uniquely identify
or contact you as a single person, including but not limited to, your first and last name, email address,
date of birth, gender, credentials, demographic data.
Product or Services. Our Site may also contain links to third party sites that are not owned or controlled
by Biti. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to read the privacy statements of each and every website that collects personal information.
2. Personal information you voluntarily provide to us and why?
When you use our Site or Services we collect some Personal Information relating to you and your use of
our Site or Services.
Personal Information is captured when you visit our Site, use our Apps, register on our Site or purchase
a Product on our Site or when you willingly disclose Personal Information to us.
Personal Information that we collect includes but is not limited to:
2.1 Account Information
When you set up or modify an account, purchase a Product (without creating an account but as a guest),
we collect Personal Information such as your first and last name, e-mail address, password, telephone
number (optional), address, city, state, zip code and country. This is the only information you have
to provide to create an account with us. You may also choose to provide other types of information,
for example when you contact our customer service or sign up for email marketing, as described below.
We use this information to process and fulfill your order, to answer to your questions regarding the
process of your order, and to notify you of your order confirmation and status.
2.2 Financial Information
Your financial information (credit card number, expiration date or other financial information) is used
and stored by our payment processor (“ Payment Processor”). We collect but do not store any financial
information when you order a Product on our Site. Rather, all such information is transmitted directly
via an encrypted connection (using secure socket layer (SSL) technology) to our Payment Processor.
Currently we use PayPal and Shopify as our Payment Processors, whose use and storage of your personal
We use this information to process and complete your order and send you a transaction email confirmation.
2.3 Additional Information
When you use our Apps, you may from time to time disclose additional Personal Information such as your
child’s name, child’s photo, child’s age. We will collect this information only if you voluntarily
opted to disclose it with us. This information is used to personalize your use of our Parents app and
your child’s use of his Biti Kids app.
You may also voluntarily disclose additional Personal Information when you submit any query on our Site,
when you contact our customer service for support, when you participate in a contest, promotion, survey,
or when you opt in for direct marketing emails. We use this information to communicate with you via
email and better understand your needs.
We use the additional personal information you voluntarily disclose when you sign up for marketing emails
to send you offers, promotions, events and any other marketing information that we think may be of
interest to you. However, please note that you will always be able to opt out of such communications
at any time (see below Section 8.1).
3. Information we automatically collect From your use of our Services and Why?
3.1 Information collected through Tracking Technologies
When you browse our Site and/or buy a Product on our Site, we may automatically collect certain information
regarding your visits on our Site (“Usage Information”).
Usage Information may include your internet protocol (IP) address, your browser type and operating system,
device type, other unique identifiers (including mobile device identification numbers), sites you visited
before and after visiting our Site, pages you view and links you click on while using our Site, information
collected through cookies and other tracking technologies, information about your interactions with
e-mail messages, log files, and any other information about how you interacted with our Site.
We may collect this information to analyze your online activities on our Site and across third-party
websites, to recognize you when you return on our Site, to store information about your preferences
and improve your shopping experience on our Site and to send you advertising and marketing emails.
As provided below in Section 8.1, you may opt out at any time of such advertising and marketing emails.
The technologies we use for Usage Information collection may include the following :
Cookies : Cookies are small information text files that are stored on your computer hard drive by your
web browser when you use our Site. Cookies help us recognize you when you return to our Site. We also
to your needs and to understand your interests. Joy may use both session cookies and persistent cookies
to better understand how you interact with our Services, to monitor aggregate usage by our users and
web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers
automatically accept cookies. If you do not want cookies from JOY or other websites, you can instruct
your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting
a cookie from the websites you visit. However, some Services may not function properly if you disable
Re-Targeting . We partner with a third party to manage our advertising on other sites. Our third-party
partner may use technologies such as cookies to gather information about your activities on this site
and other sites in order to provide you advertising based upon your browsing activities and interests.
3.2 Analytics Tools
We may use third-party analytics services to collect, store and examine information about your use of
our Site. These services help us to measure web traffic and improve the effectiveness of our Site.
These third-party services include, but are not limited to, Google Analytics. Google Analytics collects
usage data about you including which webpages you visit, what you click on, when you performed those
actions. By using our Site, you allow Google to retain and use the information collected about you
3.3 Special Categories of Personal Data
When you use our App, we may collect some special category of personal data subject to the European Union
General Data Protection Regulation (“ GDPR”). We may ask you for your explicit consent to process this
data, which we will collect separately when you opt in to special settings allowing us to obtain this
data (for example when you pair your Biti Kids app to your Biti Parents app). To withdraw your consent,
email us at firstname.lastname@example.org
4. Information we collect from other sources
We may also retain third party service providers and third-party services to operate our Site and help
us monitor, collect, analyze and better understand your interactions with our Site. These other sources
include, without limitation, our hosting server provider, advertising services technologies and third-party
advertisers, sponsor links on other third-party sites, e-mail service providers, delivery services,
database management, web analytics and other services.
5. Information regarding your Social Networks
In addition, you can post information to your social networks outside of our Site using our social media
“Share” functions, such as the Facebook, Instagram and Twitter widgets. These third-party services
that operate these sharing tools may collect information about the pages you visited, your IP address,
your browser type or any other information collected through their own tracking technologies. These
third-party services that operate these sharing tools may also set a cookie to ensure the features
are functioning properly. Your interactions with the social media functions and widgets located on
our Site are governed by the privacy policies of the third-party services that provide them. If you
use any of the social media functions or widgets on this Site, we strongly suggest you review the privacy
policies of these third-party services that provide those functions and features.
By using these tools, you acknowledge that these third-party services may share with us some information
regarding your account with these third-party services (your “Third-Party Account”). The transfer and
have to provide consent on these third-party services to share this account information with us at
least once (the first time).
6. How we use the information we collect
We use your information, including Personal Information we collect about you for the following, but not
To identify you when you sign in on our Site or create an account;
To operate, maintain and update your account and provide you with access to our Site;
To manage your child's events, alerts and eventually rewards;
To communicate with you, send you (with your consent if required by law) any email newsletter and keep
you posted on our latest product announcements, and upcoming promotional events;
To confirm, process and track your orders.
To deliver the Products you purchased online.
To administer billing and payment for your purchases.
To analyze your use of our Site and the people visiting our Site, in order to improve your user experience
and for marketing or advertising purposes.
To enhance the quality of our Products and Services; for internal statistical, marketing or operational
purposes, including generating sales reports and measuring and understanding demographic, user interest,
purchasing and other trends among our customers, and for any other purposes for which we notify you
To respond to you about any inquiry you have submitted.
and Conditions of Use or Sale or any other applicable law.
7. How we share the information we collect
Your trust is very important to us, which is why we don’t sell, rent nor share Personal Information and
Non-Personal Information (all together the “ Information”) we receive about you with third parties
7.1 We may share your Information with Service Providers
We employ and contract with people and other entities that provide us with certain services (our “Service
Providers”). We may need to share Personal Information with our Service Providers in order to provide
Products or Services to you. We provide these Service Providers with only the information they need
to perform their services and work closely with them to ensure that your privacy is respected and protected.
Unless we tell you differently, our Service Providers do not have any right to use Personal Information
or other information we share with them beyond what is necessary to assist us. You hereby consent to
our sharing of Personal Information with our Service Providers.
7.2 We may share your information in the event of a change of control.
We may also transfer and assign your Information in the event we are sold, acquired, or a majority of
our business is acquired by a third party.
7.3 We may share your information with our related companies.
We may also share your Information with our related companies for purposes consistent with this Privacy
7.4 We may share your information in response to legal requests.
We reserve the right to disclose information you provide to us as required by law, in response to legal
process and law enforcement requests and as necessary or appropriate, in our view, to operate the Web
Site, process orders or registrations and to protect the rights or property of Biti (including but
not limited to disclosure where we believe that such disclosure would be necessary or appropriate to
investigate and defend ourselves against any third-party claims or allegations) or to protects the
rights, safety or property of our users or others.
7.5 We may share your shipping and billing information for external processing.
Only those employees and third-party services who need access to your billing and shipping information
in order to perform their duties are allowed such access and, as stated above, all of your credit card
information is collected and stored by our Payment Processor. We may from time to time request and
receive some of your financial information from our Payment Processor for the purposes of completing
transactions you have initiated through the Services, enrolling you in discount, rebate, and other
programs in which you elect to participate, protecting against or identifying possible fraudulent transactions,
and otherwise as needed to manage our business.
7.6 We may share statistical data.
We share Aggregate Information with our partners, Service Providers and other persons with whom we conduct
business. We share this type of statistical data so that our partners can understand how and how often
people use our Services and their services or websites, which facilitates improving both their services
and how our Services interface with them. In addition, these third parties may share with us non-private,
aggregated or otherwise non-Personal Information about you that they have independently developed or
8. Your choices
8.1 Promotional and Newsletter Communications.
You may opt out of receiving promotional and newsletter marketing emails by following the opt-out instructions
provided in the bottom of those emails. We will process your request within a reasonable time after
receipt. You will continue to receive transaction-related emails regarding products or services you
have requested and administrative communications, such as updates to the Terms and Conditions of Use
9. Security and Protection of Information
Biti is committed to ensuring the security of your Personal Information. We take reasonable precautions
to protect the confidentiality and security of your Personal Information placed on our Site.
Portions of the Site may require registration and log-in processes in which you will select a username
and password (collectively, the " Credentials"). Credentials provided to you by us are the confidential
property of Biti and may be used by you solely for your individual use of the Site (and otherwise as
specified by us). You are responsible for maintaining the confidentiality of any Credentials and for
all activities that occur using your Credentials, whether or not authorized by you. You agree to immediately
notify us of any unauthorized use of your Credentials.
Any Personal Information that we store is contained behind secured networks and is only accessible by
a limited number of persons who have special access rights to such systems and are required to keep
the information confidential. In addition, all sensitive information you supply is encrypted via Secure
Socket Layer (SSL) technology.
We strive to take reasonable measure to protect your security. However, we cannot guarantee that any
information may be accessed, disclosed, altered or destroyed by any breach. You hereby agree that you
are fully responsible and liable and hold us harmless in the event of use or misuse of your Personal
Information by others that may cause you harm directly or indirectly.
10. Links to other websites
apply to these Third-Party Sites. We are not responsible for the privacy practices of these Third-Party
Sites and we encourage you to read their privacy policies.
Biti allows parents/guardians to set up accounts for their children to use with their Biti Kids app.
Persons under the age of 13 (or any higher age in the jurisdiction where that person resides) are not
permitted to create an account on our Site unless their parent/guardian has consented. If you become
aware that your child has provided us with Personal Information without your consent, please contact
us. We do not knowingly collect Personal Information from children under 13. If we become aware that
a child under 13 has provided us with Personal Information, we will take steps to remove such information
and terminate the Child's Account.
Our Parents app is not directed to individuals under the age of 13, and individuals under 13 are prohibited
from downloading our App.
Although our Biti Kids app is designed to be used by a child, our licensee with respect to the Parents
app is the parent/guardian who has downloaded the Parents app and who uses the Parents app to sync
the data from the Biti Kids app to the parent's/guardian's account. Parents/Guardians must register
the Biti Kids app and download the Parents app to support their use of the App, as well as any use
of the Biti Kids app by their child. We recognize the importance of protecting children's Personal
Information, and strongly encourage parents and guardians to be actively involved in their children's
online activities. If you have questions concerning our information practices with respect to children,
please contact us by email at email@example.com
12. Can Spam Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial
messages, gives recipients the right to have emails stopped from being sent to them, and spells out
tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions;
Process orders and to send information and updates pertaining to orders;
We may also send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction
To be accordance with CANSPAM we agree to the following:
NOT use false, or misleading subjects or email addresses;
Identify the message as an advertisement in some reasonable way;
Include the physical address of our business or site headquarters;
Monitor third party email marketing services for compliance, if one is used;
Honor opt-out/unsubscribe requests quickly;
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org
and we will promptly remove you from ALL correspondence.
13. Children's Privacy
BITI encourages parents and guardians to supervise their child's use of the Internet. We urge parents to instruct their children
to never give out their real names, addresses, phone numbers, or other personal information without
a parent's or guardian's permission when using the Internet. We recognize a special obligation to
protect personal information obtained from children.
As a parent, you've probably done a lot of thinking about protecting your family's privacy on the
Internet. We have been thinking and working hard to provide you with the best information and the
highest quality interaction on the Internet in an environment that is safe. In compliance with COPPA
(the Children's Online Privacy Protection Act), we have adopted the following policies to keep kids
safe (there are exceptions to these policies as noted below under the heading "Exceptions to Verifiable
Parental Consent and Information Collected from Children"):
Personal information we collect from children under the age of 13 will be used solely by BITI or
its agents for internal purposes only and will NOT be sold or otherwise distributed to third parties.
We will NOT knowingly allow children under the age of 13 access to free form chat, message boards,
email accounts, or other services within BITI that would allow them to publicly post or otherwise
distribute personal information without prior verifiable consent from a parent or guardian.
NOT knowingly ask a child under the age of 13 to divulge more information than is needed to participate
in any activity, game, or service.
We will NOT knowingly keep any personal information that is inadvertently
included in a child's email submission, help inquiry, or other one-time request, if we know that
the child is under the age of 13.
Any such information will be purged promptly after the issue has
We will NOT knowingly post any personal information that is inadvertently included
in a child's submission to a general audience contribution area if we know that the child is under
the age of 13.
Upon notice to us, these submissions will be deleted and handled anonymously thereafter.
We will NOT knowingly provide any direct link to websites that are unsuitable for children or teens.
We will advise children under the age of 13 that they MUST obtain permission from their parent or
guardian before sharing ANY personal information.
Upon request, BITI will provide a parent or guardian
with a description of the information that may have been provided about their child during a registration
process for a program or service of this site.
BITI only asks for a child's or teen's personal information
if it is necessary to participate in an activity, game or service.
If we have collected and stored
personal information from a child, we will give parents the ability to review their child's personal
information, request that we discontinue further collection or use of their child's personal information,
and/or request that we delete their child's personal information.
14. Notification and Verifiable Parental Consent
Before any personal information is collected from a child under the age of 13, we will use reasonable efforts to notify the parent or guardian that their child is participating.
Notification will include the exact nature and intended use of the information we are collecting, as well as the opportunity for the parent or guardian to prevent the use of the information and the child's participation in the activity.
For every child under the age of 13, we will also require the parent or guardian to provide verifiable parental consent such as: by email, phone or letter follow up by the parent or guardian; mail or scan of a consent form; or other acceptable method.
In order for us to provide notice to a parent or guardian and seek verifiable parental consent, we may request the online contact information of a parent or guardian.
15. Exceptions to Verifiable Parental Consent and Information Collected From Children
In the following instances we will NOT get verifiable parental consent for the collection of a child's personal information:
Collecting a child's contact information solely to directly respond to the child's request on a one-time basis (for example, to provide assistance with a particular customer service question). We will not use that information to re-contact the child for any other purpose (we will purge from our system the child's personal information after responding);
Collecting a child's contact information and the contact information of his/her parent or guardian solely to directly respond more than once to a specific request from the child (for example, to satisfy the request for a newsletter subscription). In this instance, the parent or guardian will be notified that the child made such a request and be informed of the information provided by the child. The parent or guardian will have an opportunity at any time to revoke the child's request (i.e., unsubscribe).
We will not use the child's personal information to re-contact the child for any other purpose.
Using persistent identifiers on our Site or Apps to support the internal operations of our Site or Apps which include: maintaining and analyzing the functioning of the Site or Apps; performing network communications; authenticating users; personalizing content on the Site or Apps; serving contextual advertising or capping the frequency of advertising; protecting the security or integrity of the user, Site or Apps or service; and to ensure legal and regulatory compliance. A "persistent identifier" is a series of numbers that we assign to a user but cannot be reasonably used to identify a specific user.
A child may provide the email address of their parent or guardian for the purpose of retrieving or resetting a child's lost password for their user account.
When parent or guardian setup's or updates child information directly at our Site or Apps.
after such changes have been first posted.
This policy was last updated on July 23th, 2018.